Scale Labs Government Solutions
Scale Labs supports government agencies and prime contractors with cybersecurity, program operations, investigations and program integrity, workforce solutions, outreach, and digital modernization.
Flexible enough to own a defined workstream. Structured to scale with the mission.
Who We Are
Scale Labs Government Solutions is the public-sector practice of Scale Labs AI Solutions LLC, a U.S. small business built to support government agencies and prime contractors with specialized technology, professional services, scalable workforce support, and operational execution.
Our leadership combines firsthand public-sector program experience with commercial experience across cybersecurity, regulated industries, business operations, client delivery, workflow technology, and growth. We operate with a flexible delivery model: understand the requirement, define the workstream, assemble the right personnel and technology, and manage execution through measurable outcomes.
That structure allows Scale Labs to support a focused subcontract workstream today while building and managing larger multidisciplinary teams as mission requirements expand.
Mission-focused, responsive small-business execution
Specialized internal capability strengthened by qualified SMEs and subcontractors
Structured to support both defined workstreams and scalable professional-services delivery
Core Capabilities
Scale Labs combines technology, people, and program execution across six complementary public-sector capability areas. We can perform directly through company leadership and staff, assemble specialized subcontractors and subject-matter experts, or scale a project workforce around the requirements of a specific contract.
Continuous identity assurance, active-session defense, access-control support, cybersecurity implementation, and CMMC/NIST-aligned readiness support.
Program management, emergency and disaster operations, case management, application processing, eligibility review, QA/QC, field operations, and program reporting.
Investigative support, fraud and financial analysis, program integrity, internal controls, compliance review, evidence analysis, and investigative case management.
Scale Labs does not provide CPA attest or audit-opinion services.
Professional and surge staffing for program operations, administrative support, case review, investigations, outreach, QA, cybersecurity, technical, and project-management requirements.
Public and applicant outreach, stakeholder communications, contact-center operations, email/SMS engagement, field outreach, follow-up workflows, CRM/contact management, and reporting.
Case and CRM systems, workflow automation, AI-assisted operations, data integration, dashboards, intake systems, API/webhook integration, and communications automation.
Why Primes Team With Scale Labs
Scale Labs can support as a subcontractor, specialized technology implementation partner, professional-services provider, or defined operational workstream depending on the solicitation.
Scale Labs Continuous Identity Defense
Traditional authentication establishes trust at login. Scale Labs adds an additional identity-assurance layer inside approved active sessions, helping organizations determine whether the authorized user remains the person operating the session.
Session Trust Chain
Powered by underlying SETI technology. SETI technology is provided by its respective owner; Scale Labs implements and operationalizes this capability for customer environments.
CMMC / NIST SP 800-171
Scale Labs’ continuous identity capability may support technical and operational objectives involving access control, identification and authentication, session visibility, and reviewable security events. Applicability depends on the system boundary, deployment configuration, contractual requirements, and the customer’s broader cybersecurity program.
Note: Deployment of this capability alone does not make an organization CMMC compliant.
Program Delivery
Stand-up and execution of field and remote operations supporting disaster and emergency response programs.
Structured intake, documentation review, and eligibility determination support at volume.
Case tracking, escalation handling, QA/QC sampling, and corrective-action workflows.
Coordinated applicant follow-up, status communications, and stakeholder reporting cadences.
Operational dashboards, recurring reporting, and process improvements that reduce cycle time.
Rapid mobilization of program support personnel for compressed delivery windows.
Program Integrity
Scale Labs provides investigative analysis, financial-compliance review, fraud and program-integrity support, case development, documentation review, internal-control support, and specialized investigative services through qualified personnel and subject-matter resources.
Detect
Analyze
Investigate
Document
Resolve
Scale Labs does not provide CPA attest or audit-opinion services.
Workforce
Scale Labs assembles and manages scalable project teams for temporary, surge, task-order, and longer-term government requirements, drawing from qualified internal personnel and specialized professional networks.
Program & Project Management
Case / Application Operations
Administrative Support
Outreach & Contact Center
Investigations & Program Integrity
Cybersecurity & Technical
Quality Assurance
Data / Reporting
Outreach & Engagement
Email, SMS, phone, and field outreach coordinated with applicant follow-up, stakeholder communications and reporting — so no constituent contact falls outside the case record.
Audience / Constituents
Outreach
Contact Center / Digital Communications
Case / CRM Workflow
Reporting
Digital Modernization
Scale Labs helps teams reduce manual work, improve routing, centralize communications, strengthen reporting, and connect operational systems through practical workflow modernization.
Configuration and implementation of case and constituent-management platforms.
Routing, task assignment, status updates and handoffs without manual rework.
Connecting intake, case, communications and reporting systems into one operational picture.
Program metrics, throughput, backlog and QA visibility for managers and customers.
Targeted assistance for triage, summarization and document review with human oversight.
Templated email, SMS and follow-up sequences tied to case status.
Leadership
Scale Labs is led by founders with complementary experience across government program operations, regulated industries, technology commercialization, client delivery, business development, and operational execution.
Founder & Chief Executive Officer
Jordan leads corporate strategy, government solutions, partnerships, technology commercialization, and program delivery for Scale Labs. His background includes public-sector support across emergency response, program operations, application processing, quality control, audit support, stakeholder coordination, and large-scale workforce environments. At Scale Labs, he focuses on bringing together technology, specialized personnel, and operational execution to support mission-critical government work.
Co-Founder | Operations, Growth & Strategic Partnerships
Lukas supports business operations, strategic partnerships, client delivery, account development, and growth initiatives across Scale Labs’ commercial and government practices. His experience spans regulated healthcare and insurance environments, including stakeholder management, service-delivery coordination, risk evaluation, and business development. At Scale Labs, he helps translate requirements into delivery plans, coordinate internal and external resources, and expand the company’s government contracting capabilities.
Relevant public-sector experience shown for company leadership reflects work performed by key personnel prior to or outside Scale Labs and is not represented as Scale Labs corporate past performance.
Relevant Key Personnel Experience — Prior to Scale Labs
Jordan Byers
Lukas Kott
Delivery Model
Solicitation, PWS and SOW analysis to identify where Scale Labs adds measurable value.
Scope, labor categories, technology, deliverables and outcomes defined against the requirement.
Internal leaders plus qualified specialists, subcontractors and scalable workforce resources.
Program management, reporting, QA/QC and continuous improvement through performance.
Specialized licensed, certified, cleared, 24/7 SOC, CPA/attestation, accessibility, or other credentialed personnel can be incorporated into the team when a solicitation requires those credentials.
Contracting Info
Procurement-ready company information for teaming and acquisition discussions.
Additional registration, classification, and contracting information available upon request.
Contact
Send us the solicitation, PWS/SOW, or capability gap. We’ll quickly determine where Scale Labs can own a defined technical, operational, investigative, staffing, outreach, or modernization workstream.
